Shipping Policy
Thank you for supporting The Analogue Dispatch!
Below you’ll find our policy on shipping, delivery times, returns, and refunds.
Shipping Information
Order Processing Time:
Orders are typically processed within 2–5 business days after payment is received. For pre-orders or special releases, please refer to the product page for estimated dispatch dates.
Shipping Methods & Carriers:
We use reliable postal or courier services, such as UPS, La Poste, OSM, FedEx, Australia Post, depending on your location and the nature of the item.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and order weight.
International Shipping:
Yes, we ship worldwide. Please note that international deliveries may be subject to customs fees, import duties, or taxes — these are the responsibility of the recipient.
Estimated Delivery Times:
Delivery times are calculated at checkout based on your location. Please note that delivery times may vary due to external factors such as postal delays, holidays, or customs clearance.
Returns & Exchanges
Due to the nature of our products (limited-run magazines, branded merchandising, art prints), all sales are final.
We do not offer returns or exchanges, except in the case of:
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Items damaged during transit
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Incorrect items received
If you experience a problem with your order, please contact us within 7 days of receiving your item at mag@analoguedispatch.com.
Please include:
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Your order number
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A clear description of the issue
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Photos if applicable
Refunds
If your item arrives damaged or defective, and a replacement is not possible, we will issue a full refund to your original payment method.
Please note:
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Shipping costs are non-refundable unless we made an error
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Refunds may take up to 5–10 business days to appear, depending on your bank
Lost or Delayed Orders
If your order hasn’t arrived within the estimated time frame, please reach out to us. We will do our best to assist or track the package, but we are not responsible for delays caused by postal services or customs.
Questions?
Contact us anytime at mag@analoguedispatch.com
We’re happy to help!